Terms & Conditions


Welcome to hopsandcraft.com (the 'Site'). Here are the details about how we work.

Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms.

1. Currency and Pricing

All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price, if not, the tax will be shown on the checkout page before purchase.

2. Shipping and Delivery

Hops & Craft delivers products to every corner of Australia. Some part of Australia are really cheap, other parts are a little more expensive. We partner with the best shipping companies in Australia to ensure our shipping rates are affordable. Either way, they are outlined on our Shipping page, and will be quoted with any order.

3. Customer Service

Hops & Craft is committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 1-3 business days for standard transactions. Exclusive offers usually ship 7 days after purchase. Subscriptions ship monthly between the 7th and 14th of each month. If you have any questions or concerns about a product, your order, or life in general; send through an email to support@hopsandcraft.com

4. Return Policy

Hops & Craft assists with easy returns to make sure you're happy with your purchase.

Our products all have a 21 day return window, so if anything isn't as it should be get in touch and we'll sort out an exchange or refund straight away.

If you've made an error in purchasing, don't hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping, which is kinder to the environment. Even better, choose as carefully as you can before hitting that confirmation button of joy.

5. Copyright

The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.

You may download or copy the contents and other downloadable materials displayed on hopsandcraft.com for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.

7. Security

When purchasing from Hops & Craft your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us via email at support@hopsandcraft.com 


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